Sales Assistant - LEGO
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Customer Service:
- Take full ownership of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
- Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary.
- Keep the customer in mind through all interactions.
- Support internal teams as and when required through the sales process ensuring maximum benefit to the business.
- Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim Fashion brands and stores, if not available instore.
Sales:
- Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
- Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up sell and cross sell.
- Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales.
- Operate the cash register, receive payments in all authorized modes and issue receipts / bills against purchases.
Standards:
- Ensure store standards are maintained at all times, supporting with instore tasks including but not limited to cleanliness, tidiness and replenishment.
- Ensure store opening and closing checklists are completed in a timely manner, with responsibility for all stock related activities like delivery and tracking of stock, replenishment, availability and display.
- Ensure VM standards are in line with VM guidelines at all times.
- Be aware of and monitor potential security risks, escalating issues or concerns where necessary.
- Comply with all store security policies and regulations, minimizing exposure to stock loss.
geo
in Qatar , Doha city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in QatarThis job is closed
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2 years ago
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