Senior Brand Trainer

Who We Are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What You Will Be Doing Conduct training needs analysis to assess the needs of the team Create, communicate, coordinate and implement the training calendar for the year Research, gather and localise brand material, and work in collaboration with Group LandD in the development of training materials Acquire product knowledge of new brands and train the team accordingly Leverage Group's available digital tools to digitalize training content Analyse training data to assess usage and gaps Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team Deliver the START program Category Training Day and Brand Training Days Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques Monitor product training of the Delegation brands Introduce interior design training related to category / products sold Conduct evaluations on the Learners and effectiveness of the learning materials and approaches Recommend new learning materials and approaches to support the divisions needs Participate in Group LandD training events and best practice development Act as the Brand ambassador at internal and external events What We Can Offer You With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.