about

My name is Mohamed Imad Ghannam, a motivated 22-year-old currently living in Castelo Branco, Portugal. I hold a degree in Graphic Design, a field that has strengthened my creativity, attention to detail, and ability to communicate effectively. My background in digital work has taught me to be precise, organized, and adaptive, which I believe are essential skills in any customer service role.

I am fluent in both Arabic and English, which allows me to interact confidently with a wide range of customers. I am currently looking for a remote position where I can apply my communication skills and grow professionally in a supportive environment like Concentrix. I am known for being calm, patient, and solution-oriented, always aiming to provide an excellent customer experience. I am available to start immediately and fully flexible to work all required shifts. I’m excited about the opportunity to contribute positively and grow within your team.