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American International University – Kuwait City

Job purpose: Reporting to the head Librarian, the incumbent will assist in rendering services to the university community in the various operational activities of the library. The role of the library assistant is to work as part of a team to provide library customer service support to staff, students, and visitors. The role holder will work under direct supervision within existing established routines and procedures.

Duties :
  • Provide a welcoming environment for students, staff, and visitors through the library service desk.
  • Apply library policies and guidelines and explain these to users.
  • Respond to in-person, online, and phone queries regarding library services and resources.
  • Issue and return library materials.
  • Assist users in locating information about library resources, both print and electronic
  • Ensure that equipment in the Library is in working order and reporting faults, as necessary.
  • Giving advice and guidance to users of the Library on the use of the Library, its collections, services, and equipment, including IT equipment and basic software.
  • Re-shelving, tidying and rearrangement of library stock.
  • Participate in book stock management activities and inventory, as necessary.
  • Make sure the library is secure (as part of opening and closing procedures, and ongoing during hours of operation)
  • Perform routine administrative duties.
  • Alternate schedule, evening, and weekend work.
  • Other duties as assigned.
Skills :
  • Ability to effectively communicate information on Library services, procedures, and regulations to users of the Library.
  • Able to provide help to users of the Library on the use of common features the AIU library website and basics of Microsoft Office applications
  • Computer literacy and competence in using electronic equipment.
  • Alpha numeric skills to understand and apply bookshelf arrangement
  • Competence in the application, implementation, and delivery of technology in the library
  • Able to provide support and assistance to students, faculty, and other colleagues.
  • Demonstrated ability to give advice and guidance to users of the Library on finding information resources in both print and electronic form.
  • Ability to gather library use data and explain it clearly.
  • Must be able to maintain user confidentiality of work-related information and user data


in Kuwait , Kuwait city

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