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IT Technician

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About The Role
There are many ways for you to get involved:

  • Work with 3rd party vendors, acting as liaisons e.g., Orange, Maroc Telecom, etc.
  • Assist in end user Education to assist in their Productivity e.g., help users migrate to OD or Teams.
  • Willingness to learn and assist with IT Budgeting.
  • Willingness to develop as a SME (Subject Matter Expert) on a technology that falls within the scope of the TUI MM IT domain.

About You

  • There is more than one way to the perfect fit – here are some of the ideal things:
  • Strong Customer Services Skills: Polite, Professional, and Polished.
  • Speaks and writes fluent English.
  • 3 years minimum of IT experience working Hands-On with Windows 10, Apple OS, smartphones in a “Help Desk” environment.
  • Provide Deskside support (In Person or Remote) as needed to TUI MM - EMEA internal employees.
  • Maintain high availability during your shift either in the office or if working remote via TEAMS.
  • Collaborate and share knowledge within your team, contributing to the collective knowledge the team.
  • Together with the TUI Commercial team, you will be responsible for generating accelerated growth of Activities & Experiences to existing and potential TUI customers around the world, through our digitally enabled interfaces.
  • Experience and /or certifications on any of the following technologies is highly valued.
  • Extensive experience with Windows 10
  • Experience with Office 365
  • Experience Apple iPads, iPhones
  • Experience with Smartphones.
  • Any experience in cloud solution and/or any digital platforms is considered as extra asset.
About Our Offer

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning - access to free learning platforms & language lessons


in Morocco , Agadir city

number of positions

1 Jobs available, apply now

job type


experience years

Starting with 3 years

2 years ago
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