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Retail banking officer

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Job Description

Brief Description:

The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service to achieve their set targets.

Detailed Description:

  • Assigned sales target to be met on yearly and monthly basis
  • Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
  • Explore new markets and customers within the assigned territory to enhance sales volumes.
  • Create and build customer awareness on new products through mailers, personal visits etc. to prospect business
  • Manage key accounts to ensure superior service and customer loyalty.

About Us


Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing customer base.

In Arabic, ‘Tanfeeth’ means ‘getting the job done’ and that’s exactly what we do! We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.


in United Arab Emirates , Dubai city

number of positions

1 Jobs available, apply now

job type


experience years

Entry level

6 months ago
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