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Customer Relation Executive

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Job Code

INTLMGD1087

Designation

Customer Relation Executive

Business Vertical

INTL_Malabar Gold & Diamonds

Job Summary

  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all time
  • Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Escalating the complaints to next level to ensure timely action and resolution
  • Follow-up on issues till closure
  • Communicate final resolution to the customers
  • Utilizing the opportunity to pitch sales, by generating further needs, promoting offers, upselling and cross-selling of the products
  • Uses knowledge of both the product and MGD to offer solutions so that customers leave the store with a positive experience

Functional Area

Retail Sales

Location

OMAN Ruwi 2

State

Kerala;Andhra Pradesh;Goa;West Bengal;Gujarat;Delhi;Maharashtra

Country

OMAN

Educational Qualification

Graduation

Age

NA

Experience

2 to 3 Years

Salary Range

250 (OMR)

geo

in oman , Amman city

number of positions

1 Jobs available, apply now

job type

FULL TIME

experience years

Mid-Senior level






6 months ago
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