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Technical Support/Help Desk

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  • End-user device support
  • Troubleshooting network connectivity problems (LAN, WAN, WiFi).
  • Support applications (Outlook, Printing, scanning, etc.) .
  • Hardware support (printers, MFPs, desk phones, etc.)
  • Installation & configuration of a company’s hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology.


  • Bachelors Degree.
  • 1-3 years of experience working in an ITIL-based environment.
  • Experience with Microsoft Active Directory, DNS, and DHCP.
  • Experience with PC hardware, printers, scanners, computer peripherals, and mobile devices (iOS, Android).
  • Experience with client PC connectivity (Ethernet, TCP/IP, and VPN), including physical connections (cables, switches, Wi-Fi access points, routers) and logical/software.
  • Experience with antivirus desktop security products and common support tools and applications.


in Egypt , Cairo city

number of positions

1 Jobs available, apply now

job type


experience years

Entry level

7 months ago
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