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CS & Production Planning Analyst

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The Voltaira group, headquartered in Pfullingen, Germany, develops, produces and sells complex cable and sensor solutions for the international automotive industry. Key applications include electromobility, active and passive safety, driver assistance systems, engine and powertrain as well as emission reduction and fuel efficiency. The Voltaira group is globally positioned at 16 locations across 12 countries in Europe, America, Asia and North Africa and currently has around 7000 employees.

are looking for

Customer Service & Production Planning Analyst

at the site Tangier (Morocco)

Your tasks:

  • Customer demand follow-up for all orders transmitted via EDI connection and via email:
  • Weekly follow up of customer orders (EDI receipt on time with correct figures)
  • Export EDI data from the system
  • Check EDI data, ensure its consistency & alert customers and PAM colleagues in case of discrepancies.
  • Customer EDI analysis and negotiation:
  • Ensure the EDI fluctuation analysis each week to detect the deviation made by customer (increase/ decrease/ cancellation).
  • Negotiate with customer delivery dates & minimum required quantities in case of backlog (based on plant capacity or in case of advanced shipment)
  • Negotiate with customer costs to be paid due to (obsoletes, special freight, fluctuation...
  • Planning, scheduling and coordinating production of the company’s products.
  • Coordinate production workflow for one or multiple products
  • Plan and prioritize operations to ensure maximum performance and minimum delay.
  • Determine manpower, equipment and raw materials needed to cover production demand.
  • Bac + 5 Logistics and International transportation Engineering Management
  • Knowledge & control of all Supply Chain links
  • Knowledge of logistics system concepts, tools and methods
  • Knowledge of the concepts, tools & methods of logistics system (SAP, EDI, MRP calculation, ...)
  • Computer skills (Excel, Power point, Word…)
  • Knowledge of root cause detection tools & methods & problem solving (PDCA,5WHY, 5M, 8D, QRQC, AC, brainstorming…)
  • Organizational skills
  • Analytical spirit
  • Spirit of synthesis


in Morocco , Tangier city

number of positions

1 Jobs available, apply now

job type


experience years

Mid-Senior level

8 months ago
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