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Operations Executive - Mall of Egypt

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Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Summary

The position is mainly responsible for effective coordination and administration of daily operational tasks / activities concerning to Centre maintenance and up keep, supporting redevelopment projects and Centre presentability in the assigned Centre ensuring high level of operational support is provided to Mall Management and tenants in a timely manner.


  • Attend To Tenant Queries In The Assigned Centre On Stock Taking, Visual Merchandising, Delivery Of Materials, Store Maintenance And Minor Store Renovation Works
  • Coordinate With The Concerned Mall Departments For The Issues To Be Resolved I.E. Mall Defects, Rectification Work, Fire & Safety, Security, Maintenance, Cleanliness And Other Centre Issues Raised By The Manager Operations On Their Daily Inspections
  • Assist The Manager Operations In Reducing Operating Cost And Ensure That The Total Operating Expenses In The Assigned Centre Should Remain Within The Budget
  • Carry Out The Tendering Process For All Redevelopment Jobs Assigned To Be Carried Out By Operations Team.
  • Provide All Relevant Information And Documentation During The Operations Audit Process. Ensure Finding Of The Audit Process Is Implemented Within The Agreed Timeline
  • Collect All Relevant Feedback From The Various Operating Departments Of Smbu And Prepare The Monthly Operation Input For Asset Management Report.
  • Prepare The Yearly Contracts Directly Handled By Operations And Having Them Ratified By Legal And Finance For Their Execution In Addition To The Follow Up With Finance Department On Payment Of Invoices And Refunds.
  • Ensure That All Capex And Planned Maintenance Programs For The Assigned Centre Are Executed On A Timely Basis And In Accordance With The Agreed Plan To Keep The Highest Operating Standards


  • Minimum 3 Years Of Experience In Facility Management Or Any Similar Role
  • Preferably From Hospitality Or Real Estate Industry
  • Excellent Communication Skills
  • Proven Back Ground In Soft And Hard Services is a must

What We Offer

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.


in Egypt , Cairo city

number of positions

1 Jobs available, apply now

job type


experience years

Mid-Senior level

10 months ago
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