(French & English, C1) Customer Success Consultant (Morocco)
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Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.
Join our team as a Customer Success Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?
Let’s see what it takes.
What You Will Do:
- Assist with the cooperation between customers and independent photographers;
- Apply the latest and greatest customer happiness practices;
- Provide customer service via phone calls, emails and chats;
- Communicate with developers and other departments;
- Maintain and update CRM records;
- Become a product expert and constantly grow.
- Fluent French and English (at least C1);
- Comfortable with using a variety of software and computer programs;
- Desire to learn, research, and develop;
- Strong communication skills;
- Time-management skills;
- Customer-oriented and responsible attitude.
Will be a great plus:
- Experience with CRM systems;
- Experience in customer service;
- Technical background.
- Fixed schedule (Monday–Friday 9 am–5 pm or 4 pm–1 am, Morocco time);
- Competitive compensation in USD;
- Enjoy working remotely;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- SupportYourApp Medical Policy;
- Occasional business trips.
Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Visit our website: www.supportyourapp.com
in Morocco , Tangier city
number of positions
1 Jobs available, apply now