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Hub Supervisor (Sharqia)

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About us :-

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. 

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Job Duties:-

  • Responsible for the Hub infrastructure. 
  • Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.
  • Ensure that the achievement and records are consistently kept across the Hub daily workflow.
  • Monitoring the couriers and the hub members bonuses and deductions.
  • Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.
  • Ensure  the smooth running and organization of a Hub operational flow process  through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.
  • Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs. (NDA).
  • Applies  the SLA of canceled shipments to be held 48 hours at the hub before being  forwarded to sorting facility team.
  • Following  up on receiving emails and assure taking the necessary actions to solve  the hub problems on a daily basis.
  • Following  up on the hub members and Coaching them to improve and to recognise and  achieve their capacities.
  • Be an effective role model to other staff members in the hub.
  • Create a collaborative relationship with all Hub staff and provide advice and  guidance as necessary for the Hub members.
  • General all monthly, quarterly, annual Hub Reports. 

Job Requirements:-

  • Bachelor's degree.
  • Minimum of 3 years in hub and warehousing operations, in the shipping field.
  • Good English Level.
  • Must have experience in leading and supervising teams.
  • Decision Making and problem solving skills.
  • Analytical and reporting skills.
  • Ability to meet deadline and work under pressure.
  • Time Management and multi-tasking.
  • Good interpersonal skills and leadership skills.
  • Proactive, with can do attitude and good judgment.
  • Focused and professional attitude.


in Egypt , Cairo city

number of positions

1 Jobs available, apply now

job type


experience years

Entry level

1 month ago
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