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Senior QA Lead - Fresh

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Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.


  • Quality lead will be responsible for ensuring we have the best quality products in all fresh (Fruits and vegetables., meat) categories.
  • To supervise, develop, maintain and continuously improve the documented quality assurance program for all fresh produces
  • To ensure all products quality parameters are effectively followed and does not exceed the critical limits
  • To initiate corrective action for all deviations and ensure products supplied to our customers are of best quality
  • To verify and ensure all processes of audits are followed during inward in both store and warehouses To continuously coordinate with operations team on improvement of the processes and advise solutions for issues
  • To monitor the customer feedback and complaints on quality and ensure they are solved through right measures  
  • To conduct regular audit of the products at supplier end, and also at the stores to ensure the quality standards are met


  • Experience in ​​Fresh Produce quality or procurement : 2-5 years
  • Strong knowledge in the quality standards of fresh produce : certification preferred
  • Strong leadership and people management skills
  • Ability to pro-actively measure and manage product quality
  • An ability to work at senior level cross functionally with other departments
  • Hands on experience of QMS, preferably having led and completed audits
  • Experience of dealing with Fruits and vegetables, meat suppliers


  • Creation and implementation of strong quality audit and control processes in stores
  • Quality of the fresh products we sell
  • Quality complaints from customers on fresh products
  • Adherence to quality audit processes in stores and warehouses



What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
  • Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.


in United Arab Emirates , Dubai city

number of positions

1 Jobs available, apply now

job type


experience years

Entry level

10 months ago
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